In retail, getting the right people in the right place at the right time is everything. That’s why StoreForce has become the go-to platform for scheduling, giving retailers the tools to align labor with traffic, sales goals, and operational tasks.

However smart scheduling is just the first step.

What happens once associates clock in? Are they confident in their product knowledge? Do they understand the day’s priorities? Are they ready to deliver the level of service your brand promises?

That’s where Multimedia Plus and the INCITE® platform come in.

Scheduling the Right People

StoreForce ensures store teams are staffed based on predictive data and real-time needs. It’s an incredibly powerful tool for ensuring labor is aligned with the rhythm of the business. When paired with the right training and communication tools, this will take performance to the next level.

INCITE fills that gap. It ensures that every associate scheduled for a shift has the knowledge, tools, and context to deliver on expectations. Whether it’s a new promotion, policy update, or seasonal campaign, INCITE delivers targeted, mobile-first training right in the flow of work.

Smart scheduling tells you when. INCITE empowers your teams to know how.

Visibility Meets Accountability

StoreForce gives leaders a clear view into performance across stores, shifts, and individual team members.  INCITE builds on that visibility by adding real-time context, like training completions and knowledge checks, to allow managers to take action faster and more precisely.

Let’s say StoreForce identifies a dip in conversion or task execution for a specific associate. By integrating with INCITE’s data, managers can quickly see if the associate missed a key training, skipped a knowledge check, or needs targeted reinforcement.

With this combined visibility, retailers can act fast – not just to spot performance gaps, but to close them.

Real-Time Coaching and On-the-Spot Enablement

Pairing StoreForce’s scheduling and KPI tracking with INCITE’s training delivery creates a continuous feedback loop. Managers are empowered to not only identify issues but to coach in the moment with the right tools in hand.

  • StoreForce aligns labor, tasks, and KPIs to a smart schedule that optimizes store performance
  • INCITE delivers training aligned with those tasks
  • Performance data flows back to the manager
  • Coaching becomes relevant, timely, and effective

It’s a combination that connects the operational what with the performance how all while staying focused on store-level execution.

Ready Teams = Real Results

When StoreForce and INCITE work together, retailers gain something far greater than efficiency: preparedness.

Prepared teams aren’t just on the schedule. They’re ready to engage, execute, and deliver results from the moment they hit the floor. They’re confident. Informed. Aligned with the day’s goals.

Because in retail, success doesn’t just come from showing up. It comes from showing up ready.

Interested in learning how INCITE and StoreForce can elevate your store performance?

Let’s talk or schedule a demo. Redeem exclusive offers and discounts on StoreForce thanks to our partnership.