INCITE® revolutionizes the way organizations train their frontline associates, communicate with their teams, and drive sales in-store. With a powerful suite of features and a user-friendly interface, INCITE empowers field leadership to optimize their operations, enhance customer experiences, and boost sales performance.
Training Excellence
INCITE provides a comprehensive training solution that equips associates with the knowledge and skills they need to succeed. From onboarding to ongoing development, our platform offers interactive training modules, assessments, and certifications. Associates can access training materials anytime, anywhere, ensuring consistent learning experiences and improved performance.
Retailers who implemented structured product knowledge training saw an average sales increase of up to 15%, while simultaneously improving inventory turnover and reducing markdowns
Seamless Communication
With INCITE, communication across your organization becomes effortless. Our platform enables broadcast messaging, group targeting, and information sharing, fostering collaboration and keeping teams connected. From important announcements to task assignments, INCITE ensures that everyone is on the same page, promoting efficient operations and alignment.
Sales Enablement
INCITE goes beyond training and communication by providing powerful sales tools. Associates can access product information, pricing details, and customer insights on the go, empowering them to provide exceptional customer service and close more sales. INCITE transforms associates into knowledgeable brand ambassadors, driving customer satisfaction and loyalty.
Performance Tracking and Analytics
INCITE's robust analytics and reporting capabilities provide valuable insights into associate performance, training effectiveness, and store readiness metrics. Retailers can track progress, identify areas for improvement, and make data-driven decisions to optimize operations and drive revenue growth. With detailed reports and actionable analytics, INCITE helps you stay ahead in a competitive retail landscape.
Customization and Branding
We understand that every retailer is unique. That's why INCITE offers extensive customization options to align with your brand identity and specific business needs. From branding elements to content creation, you have full control over the look and feel of your training materials and communication channels. Tailor INCITE to reflect your brand personality and ensure a consistent brand experience across all touchpoints.
Mobile-First Experience
INCITE is designed for the modern, mobile-centric workforce. Our platform is accessible on smartphones, tablets, and computers, enabling associates to engage with training and communication materials anytime, anywhere. With a mobile-first approach, INCITE ensures that associates have the flexibility to learn, communicate, and sell on the go, enhancing their productivity and agility.
Additional Components
INCITE TasksStreamline operations and enhance engagement with our task management solutions. Assign, track, and monitor tasks effortlessly to ensure everything runs smoothly. Learn More>> INCITE PostsRevolutionize team communication with INCITE Posts, a social media-style tool that enables managers at every level to share real-time updates, celebrate successes, and foster collaboration. Deliver visually engaging, multimedia-rich content tailored to specific teams—store, district, or region—keeping everyone informed, aligned, and inspired. Learn More>> INCITE KioskEnhance in-store customer interactions with interactive kiosks that provide product information, engaging content, and retail promotions at points of purchase. The INCITE Kiosk captivates customers, offering a seamless and informative shopping experience. Learn More>> INCITE Customer Engagement HubCentralize customer-facing content from various channels and measure how effectively employees engage with curated content. Ensure consistent, high-quality service and improved employee-customer interactions. Learn More>> INCITE VisionLeverage advanced AI to analyze customer demographics such as age and gender, as well as dwell time and content engagement. These actionable insights help optimize in-store experiences and marketing strategies, tailoring your retail environment to customer needs and preferences. Learn More>>
