Create, Target, and Publish
Live Data to Drive Performance
Engage, Communicate, and Train
INCITE® provides a turnkey solution that enables communications and training to keep up with today’s fast-paced environment. Ensure the frontline is prepared with the skills and information that impact customers. Give leaders visibility to results through real-time data, so they ensure participation and consistency throughout your organization.
Publishing and Authoring Capabilities
An intuitive drag-and-drop publishing tool allows the creation of interactive and media-rich content, no programming skills needed.
Publishing and Authoring Capabilities
Independent Publishing
A simple interface allows teams to create and publish engaging, media-rich content. A variety of assessment types are vailable, including video scenarios, picture quizzes, word bank activities, ratings and surveys.Collaborate with Multiple Departments
Multiple departments or people within the company can publish. Teams can work collaboratively to ensure the right elements are used to enhance the users? experience and results.Target User Groups
Target audiences by a combination of location, store type, employee role and more. Each user?s dashboard is unique and organized by priority, to ensure timely participation and alignment of strategies.
Designed to Inspire Participation
A highly-branded interface engages individuals through every interaction, inspiring them to participate, because they deserve more than just a logo.
Designed to Inspire Participation
Unique User Dashboard
Dashboards populate with exactly what each individual needs to know and do to be successful in their role, with quick and easy navigation.Communications and Continuous Development
As content is being updated and changed, a user?s dashboard is always current, ensuring the most relevant information is being accessed. Drive continuous development of skills with a tailored curriculum based on role and tenure, while ensuring consistency throughout the company.Controlled Access to Social Media
Provide quick links to company social media, keeping associates in the know with relevant information, in lock step with your customers.Manager?s Dashboard
Access to live data allows managers to view participation, coach and mentor individuals, and red flag opportunities to drive their store?s individual performance.Actionable Data
Live data allows leaders to ensure the front-line is set up for success.
Actionable Data
Web Hosted Data
Real-time data can be accessed anywhere ? at the office for corporate, on a manager?s dashboard in the store, or on the road, with a smart phone for RMs/DMs and Execs. This level of accessibility allows the company to leverage the span of controlVisibility
Information is sliced specifically for Company, Regions, Districts, Stores and Associates. The data is viewable down to question-level detail offering managers a pro-active tool to coach and mentor individuals.Accountability
Transparency throughout the entire organization, from store managers, regional and district leaders, to corporate teams and executives, helps to align strategies and drive results
Multilingual Platform
Broadcast messages globally across all locations and allow local stakeholders the ability to publish specific communications and training that resonate.
Multilingual Platform
A Multilingual Platform INCITE® allows you to publish your own multilingual content, including video, with the ease of drag and drop publishing. Target audiences by country, region, department, etc. Local teams can publish to their respective user groups, author assessments in their native language and access data in their time zone and language preference.
Implementation and Support
Guided. Thorough. Predictable.
IT Support
We partner closely with IT to ensure a seamless deployment.
IT Support
We partner closely with IT to ensure a seamless deployment of the INCITE® platform and provide continuous support to ensure success. As an enterprise solution provider, we understand not only the importance of a platform that's easy to use and quick to deploy but one that's highly secure and scalable. IT is an integral part of the overall deployment and often our biggest advocate
Concierge Onboarding
Onboarding new teams to the INCITE platform is simple.
Concierge Onboarding
Our approach to onboarding new teams to the INCITE® platform is simple. Make sure they have the information, skills and support to confidently create content, publish programs and master the platform. We provide live training, phone calls, self-help videos and comprehensive user guides for corporate teams. A customized video is uploaded to the dashboard for the initial launch, giving users a visual tour of the platform?s features and functionality. This makes onboarding your field team simple and easy as well. Every step of the way, we are here to ensure a successful launch and a high rate of adoption out of the gate.
Client Success Team
Your success is our success, from pre-launch and beyond.
Client Success Team
Your success is our success, from pre-launch and beyond. To ensure optimization of the INCITE® platform, your dedicated Client Success team will be right by your side, offering tailored best practices based on your training and communication needs. The team provides ongoing support throughout your customer journey to educate on platform functionality, gather feedback, and highlight opportunities in your data. Regularly scheduled touch-bases with your Client Success team can include discussions about change management for leaders, participation trend reviews, quarterly product feature updates, and exclusive lunch & learn sessions to socialize the platform throughout your entire company.
Customer Roundtables
Unique opportunities to gather with peers to share, learn and network.
Customer Roundtables
A unique opportunity to gather with peers to share, learn and network. Industry leaders and members of the INCITE® community come together to discuss best practices, showcase their creativity on the platform and share use cases on achieving the best results. These off-site conclaves are scheduled biannually and by invitation only. The intimacy of the group allows ideas to be shared and knowledge exchanged by some of the world?s most recognizable brands.